Shipping Policy
Thank you for choosing Atourpex! We are dedicated to providing you with high-quality products and efficient global delivery services. Please find our shipping and order cancellation policies below.
Shipping Rates
To simplify your shopping experience, we charge a flat shipping rate of $9.90 USD for all orders — regardless of the number of items you purchase.
Order Processing & Dispatch
- All orders are processed and dispatched within 2–4 business days.
- Once shipped, you will receive a shipping confirmation email with a tracking number to monitor your package in real-time.
Order Cancellation Policy
- You may cancel your order within 24 hours of placing it.
- Once your order has been shipped, cancellation is no longer possible. Please double-check your order details and contact us immediately if changes are needed.
Delivery Destinations & Estimates
We ship to select countries worldwide. Estimated delivery times vary by destination — see the table below for details.
| Destination | Shipping Method | Transit Time | Rate |
|---|---|---|---|
| United States | Standard Shipping | 5–11 business days | $9.90 USD |
| United States | Express Shipping | 4–7 business days | $19.90 USD |
| Canada | Standard Shipping | 7–12 business days | $9.90 USD |
| Europe | Standard Shipping | 5–9 business days | $9.90 USD |
| Australia & New Zealand | Standard Shipping | 5–12 business days | $9.90 USD |
| United Kingdom | Standard Shipping | 4–9 business days | $9.90 USD |
| Middle East | Standard Shipping | 5–11 business days | $9.90 USD |
| Malaysia | Standard Shipping | 8–11 business days | $9.90 USD |
Note: Delivery times are estimates and exclude the 2–4 business days for order processing. Delays may occur during holidays or due to unforeseen circumstances.
Contact Us
If you have any questions regarding shipping or order cancellations, please feel free to contact our customer support team. Thank you for your support!